Accessibility

Commitment to Digital Accessibility

At Valencia CF, accessibility is a fundamental pillar in the development of our digital products. We are committed to providing inclusive experiences aligned with current regulations, particularly Law 11/2023 of 8 May, which transposes Directive (EU) 2019/882 (European Accessibility Act). Likewise, our work is guided by the requirements of EN 301 549 v3.2.1, which establishes the accessibility criteria applicable to digital environments, and by the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as the main technical reference.

Compliance Status

Valencia CF’s digital products are currently undergoing a progressive adaptation process to the EN 301 549 v3.2.1 technical standard, in compliance with Law 11/2023, Directive (EU) 2019/882 (European Accessibility Act), and Royal Decree 193/2023.

At present, the level of compliance of this website is partial, with identified areas requiring improvement. Valencia CF is actively working to achieve greater alignment with the requirements established by this standard and to ensure an accessible and inclusive digital experience for all users.

Areas Under Improvement

Valencia CF continues to assess and correct aspects that present accessibility barriers. The main areas where improvement efforts are currently focused include:

  • Providing appropriate text alternatives for non-textual content such as images and graphics (WCAG 2.2 criteria 1.1.1 and 1.4.5).
  • Implementing skip mechanisms between content blocks to facilitate structured navigation (criterion 2.4.1).
  • Ensuring that all elements are accessible and navigable via keyboard, including focus order and visibility of focused elements (criteria 2.1.1, 2.4.3 and 2.4.7).
  • Ensuring accessible representation of structures, relationships and visual hierarchies through proper semantic markup (criterion 1.3.1).
  • Improving colour contrast in text, links and graphics to ensure readability (criteria 1.4.3 and 1.4.11).
  • Avoiding the exclusive use of colour to convey information (criterion 1.4.1).
  • Including accessible names, roles and properly defined properties in all interactive elements (criterion 4.1.2).
  • Correctly labelling and grouping input fields, enabling autocomplete functionality (criteria 3.3.2 and 1.3.5).
  • Allowing users to control moving or automatically updated content to ensure comprehension and avoid distractions (criterion 2.2.2).

yosoyValenciaCF

Additionally, the following aspects are being addressed on the yosoyValenciaCF platform:

  • Providing appropriate text alternatives for images, icons and other non-textual elements (criterion 1.1.1).
  • Improving skip mechanisms between content blocks to facilitate more structured and efficient navigation (criterion 2.4.1).
  • Ensuring that all interactive elements are accessible via keyboard, with a consistent focus order and a visible focus indicator to facilitate orientation during navigation (criteria 2.1.1, 2.4.3 and 2.4.7).
  • Correctly representing relationships, hierarchies and structures through accessible semantic markup (criterion 1.3.1).
  • Ensuring sufficient contrast in text, links and graphical elements to comply with minimum required levels (criteria 1.4.3 and 1.4.11).
  • Avoiding the exclusive use of colour as the sole means of conveying information (criterion 1.4.1).
  • Ensuring that all links and buttons have accessible names that allow users to understand their function without relying on visual context (criterion 4.1.2).
  • Correctly labelling and grouping input fields, incorporating autocomplete functionality where applicable (criteria 3.3.2 and 1.3.5).
  • Providing control mechanisms to stop or pause moving, automatically updating or time-limited elements, such as carousels or other dynamic components (criteria 2.2.1 and 2.2.2).
  • Using headings and descriptive labels that adequately reflect the associated content or function (criterion 2.4.6).
  • Communicating form errors accessibly, with clear messages that identify affected fields (criterion 3.3.1).
  • Ensuring that links are understandable on their own, using text that clearly and independently describes the destination of the link (criterion 2.4.4).
  • Correcting inconsistencies in language identification within multilingual content blocks (criterion 3.1.2).
  • Avoiding unexpected context changes that may cause confusion during navigation (criterion 3.2.2).
  • Ensuring proper semantic markup of content structure to support understanding and assisted navigation (criterion 1.3.2).

Preparation of this Statement

This statement has been prepared through an internal self-assessment in accordance with Royal Decree 1112/2018 and with a commitment to continuous accessibility improvement.

In the event of updates, this statement will be replaced by the most recent version.

The date of the latest review of this statement is indicated at the end of this document.

This statement has been prepared in Spanish but may also be available in other languages. The User acknowledges and accepts that, in the event of discrepancies between the Spanish version and any other language version, the Spanish version shall prevail.

Contact and Support

At Valencia CF, we want all users to be able to access our content. Therefore, if you encounter any accessibility barriers or have suggestions for improvement, you may contact us through the following channel:

Email: cumplimiento@valenciacf.es
Telephone: +34 96 337 26 26

Handling Requests

At Valencia CF, we value feedback from our users. If you notify us of an accessibility-related issue, we will analyse it and, as soon as possible, take the necessary measures to resolve it. Our team will respond within a reasonable timeframe.

If the response is not satisfactory, you may submit a complaint through the general customer service channels or contact the relevant authorities.

Continuous Improvement

At Valencia CF, we understand accessibility as an ongoing improvement process. To this end, we continuously invest in the training of our teams and in the development of solutions that strengthen a more inclusive digital experience. Our commitment is clear: to continue advancing so that our services are accessible to everyone in a comfortable, efficient and inclusive manner.

Date of latest review of the statement: 29 May 2026.